AvdM
Anneline van der Merwe

1 reviews | Active since May 2017

02 May 2017, 13:13

No reception on my cellphone.

<p>Suddenly this morning I don't have any signal on my cellphone. I cannot make calls, send messages due to no signal on my phone.</p> <p> </p> <p> I have talked to 4 people at help desk with no response.</p> <p> </p> <p>I have been with Vodacom for 17 years and never had problems but since I upgraded in March the problems just escalated.</p> <p> </p> <p>Ref no: 1- ********** ********** </p> <p> </p> <p>Please fixed this today URGENT!!!!!!!</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply02 May 2017, 13:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team