IQ
Irene Q
1 reviews | Active since Oct 2016
19 Jul 2021, 18:49
No Reception in Tiepoort?
The last few months we have terrible reception, what us going on? We are in Tierpoort and I was very happy. Lately I just get dumped with NO reception. My phone search and finds MTN and Telkom. NO Vodacom. I want to move to one of those who actually provide a proper service here. I took screenshots and you can see 3o'clock in the afternoon or 16h00 in the evening no service. I am using my LTE now. No mobile service.
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Replies (2)
Vodacom's replyOfficial
20 Jul 2021, 06:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jul 2021, 06:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
IQ
Irene Q's updateReviewer Update
28 Sept 2021, 11:14I am still paying for no service!!
The techie was here, was surprised by the slow internet. He said they will put up another antenna. Then someone called me to confirm if the techie was here.
No word there after.
And still no service, I want to cancel my LTE please.
The techie was here, was surprised by the slow internet. He said they will put up another antenna. Then someone called me to confirm if the techie was here.
No word there after.
And still no service, I want to cancel my LTE please.
IQ
Irene Q's update28 Sept 2021, 11:14
Reviewer Update
I am still paying for no service!!
The techie was here, was surprised by the slow internet. He said they will put up another antenna. Then someone called me to confirm if the techie was here.
No word there after.
And still no service, I want to cancel my LTE please.
The techie was here, was surprised by the slow internet. He said they will put up another antenna. Then someone called me to confirm if the techie was here.
No word there after.
And still no service, I want to cancel my LTE please.