CG
Carlos G

1 reviews | Active since Oct 2010

19 May 2017, 08:47

No reception in Howick

<p>Vodacom's reception in our town is very patchy. At my place there' s none. I logged a complaint at the beginning of April. I follow up every week. They tell me they're looking into it but no improvement. My contract expires at the beginning of next year. I think it's time to change. I had enough.</p>

0
Replies (2)
Vodacom
Vodacom's reply19 May 2017, 09:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

CG
Carlos G's update19 May 2017, 09:28
Reviewer Update

Please be aware you won't be able to contact me on my cell phone for the very same reason I've logged this complaint. You'll have to email me or call on our landline