1 reviews | Active since Mar 2009
No reception
I wrote a report on the bad reception we have at our property in March 2012. In March 2013 someone from Vodacom contacted us to install a signal booster. We signed a contract with Vodacom giving permission for the installation. October 2015 and nothing yet!<br> <br> A bit of background: We are a guesthouse, conference center and wedding venue. We loose thousands of Rand's worth of business per month (not to mention per year) as guests cannot stay here, they cannot have their meeting or conference and they don't want to come sit and have a cup of coffee in our restaurant. We recently opened a hair salon and spa but even their booming business is steady declining as the cost of loosing business for clients while having their hair done is too high. They basically cannot afford to have their hair or nails done at a place where their business associates, colleagues or clients are unable to reach them. Our restaurant closed down for the same reason. Patrons prefer a restaurant where they are still able to receive calls or messages. They were unable to do so here and therefor took their business elsewhere.<br> <br> In today's day and age nobody can run a business without proper cellphone coverage.
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Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
