No reception

Please can someone phone me and explain why we have no reception and if something is going to be done about it.<br> We live on a farm 15km's outside Potchefstroom, and we have no Signal.<br> I'm a 66 year old woman and i'm completely reliant on my phone should there be any need for it.<br> We are paying every month for our contracts and I feel it's time Vodacom shows some appreciation to it's loyal customers who've been with them since the beginning.<br> <br> We have tried everything in our power and e/very time you want to sell us another device to solve the issue, R20 000 for something to get a better signal?<br> Why should we pay more to be able to use the network? why cant you ensure we have coverage in our area?<br> Please phone me