1 reviews | Active since Jun 2015
No reaction from Vodacoms CEO or staff
Friday passed Susan phoned to let me know that my account was sorted out and my bank account credited. This was not the case. I have been unable to contact Sheryl at the CEO's office, after assuring me after my last complaints that I should contact her any time if I experience any problems. I phoned numerous times on Friday and today just to hold on for ever with unprofessional telephone receptionists.<br> I have also been complaining that it takes up to 15 minutes at times to open or access my e/mail. This is unacceptable. For three months now I have had various issues with Vodacom. The CEO will not speak to me on the phone yet my 2 debit orders are good enough every month. My 1 account is more than 14 years old and this is what you get. SISS MAN. CEO start investigating as all is clearly not well!!
We have received your enquiry and one of our consultants will be in contact with you.
Regards
Vodacom Consumer Website Team
We have received your enquiry and one of our consultants will be in contact with you.
Regards
Vodacom Consumer Website Team
