AA
AM A
1 reviews | Active since Feb 2011
09 Sept 2020, 08:54
No proper service!!!
Come on Vodacom! All this technology and I cannot get to speak to a HUMAN as your tech bot Tobi has no clue what I need. I have tried six times in the last 20 minutes and I get every possible option except the reason why I am contacting you. Please let a human call me. I am a human, not a robot.
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Vodacom's replyOfficial
09 Sept 2020, 08:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Sept 2020, 08:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team