LN
Lindiwe N
1 reviews | Active since Oct 2023
13 Oct 2023, 13:27
No proper communication
No proper communication. Drop a phone to repair 27 September 2023 and promised that it will be ready 3 to 5 days. On weekly bases we go to the shop to require if it's ready but we are told they don't have parts for the phone.
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Vodacom's replyOfficial
13 Oct 2023, 14:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2023, 14:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team