BT
Brendan T
1 reviews | Active since Nov 2012
14 Sept 2021, 12:30
No promised call backs to process upgrade
Been told on two separate occasions that a representative will call me back regarding an upgrade. If i don't get this sorted in the next day i'll take all move all the contracts i have with vodacom elsewhere..
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
14 Sept 2021, 14:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Sept 2021, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BT
Brendan T's updateReviewer Update
16 Sept 2021, 10:56Still no phone call!! Please call me.
BT
Brendan T's update16 Sept 2021, 10:56
Reviewer Update
Still no phone call!! Please call me.
BT
Brendan T's updateReviewer Update
23 Sept 2021, 09:44Still waiting on a call back from Randall...
BT
Brendan T's update23 Sept 2021, 09:44
Reviewer Update
Still waiting on a call back from Randall...