No Product Knowledge

<p>I called the Vodacom Repair Centre Line to enquire how to enable the 2nd sim card slot on my Huawei P8 Lite. I spoke to a Lady named Thelma who had no clue about the device and insisted that the device does not use a Micro Sim card and also insisted that she had a device in front of her which only used a Nano Sim.</p> <p>I have 3 x P8 Lite, all of which uses Micro Sim cards and the Nano Sim card slot which is shared with the Micro SD card slot, is the sim slot that is disabled and that I am trying to activate. She even asked me to contact Huawei for assistance, after me telling her that Huawei referred me to Vodacom as the second sim card slot is software locked by network provider.</p>