HT
Helene T
1 reviews | Active since May 2019
01 Nov 2019, 16:40
No Power no Vodacom?
Every time we loose power in Bloemhof, NW all Vodacom phones including internet are also lost. How is this possible. Does the towers not have a battery at least keeping clients connected for a while. I can speak for a lot of Vodacom customers that we should really consider moving our contracts to another supplier. For sure all business people
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Replies (2)
Vodacom's replyOfficial
02 Nov 2019, 11:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Nov 2019, 11:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
15 Nov 2019, 12:01Dear Customer
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Vodacom's reply15 Nov 2019, 12:01
Official
Dear Customer
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.