gH
gerard H
1 reviews | Active since Mar 2009
02 Feb 2020, 17:00
No power no network
Everytime there is a power outage there is no network now. So I cannot use my Telkom landline or cellphone. This started a week ago.
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Replies (2)
Vodacom's replyOfficial
03 Feb 2020, 08:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2020, 08:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
gH
gerard H's updateReviewer Update
18 Feb 2020, 17:19This happened during Stage 1 Loadshedding. Power was restored after 2 hours and yet there was still no network immediately after. This is not what we pay for
gH
gerard H's update18 Feb 2020, 17:19
Reviewer Update
This happened during Stage 1 Loadshedding. Power was restored after 2 hours and yet there was still no network immediately after. This is not what we pay for