No power at all

<p>My phone was ****** on Thursday night and I have been trying since then to get an ITC number from Vodacom. 15 minute call Thursday night. Three attempts via smart chat on Friday. Another 45 minute call to customer service on Friday and then a visit to the Waterfront store on Saturday. Still no ITC number. Which, as you would know, means I can't even report it to the police, nor get a sim swop to use another phone. 4 days to report a missing phone. Wow Vodacom, power to who exactly????</p>