No positve outcome as yet

Item: Vodacom
Rating: 1
Author: Moira H

Vodacom contacted me, a week later i still get calls to settle an account which was cleared according to them. They charge me for fibre i dont have and dont correct my account as promised

Helpful (0)

Replies (1)

Vodacom's replyOfficial

26 Aug 2020, 07:17

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 Aug 2020, 07:17

Official