1 reviews | Active since Aug 2010
No point in fighting
I've been asking for monthly statements on email, post anything. In 4 years if I have received six statements it's a lot. I've been **********. Charged extra. Had capped lifted and had to pay R2 per megabyte. I went over by 700mb one month. It was supposed to be a capped line. I've been charged extra for data every month on another number. All of a sudden I am buying 100mb data per month. I have no idea how much I pay every month. I have no idea how many accounts I have. I've begged for statements but it seems to be that they won't send them because if they do they won't be able to ***** extra money from me every month. A couple of months back I made a complaint on Hello Peter about vodacom. I received a call back and the guy promised me my statements. They even said they will return a portion of the money they over charged Me. Never happened. Congratulations vodacom. You've won. I give up now
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
