No phone was deliver but now I must pay

<p>On the 6 June 2016 I updated one of my vodacom contracts over the internet. I was phoned 11:00 and I tell them I can only be available after 2 they told me they will come at 3 the next day I waited nobody came . Every time they came in the mornings . I phoned and they say the order was cancelled up to date the order was not cancel I am charged as if I have received the phone . If I want to cancel the contract they say the uapgrade is in March 2018 but I have received nothing . Where is my cellphone , why is not cancelled if I didn't received it , Why must I pay for no delivery ? Number that was upgraded ********** 276</p>