WK
Werner K
1 reviews | Active since Mar 2011
24 Feb 2015, 12:20
No phone contract's discount disappeared
I got R131.05 discount on my Smart Standard Subscription because I opted not to take a phone on the contract. In January the discount was removed from my statement. So according to Vodacom I needed to 'upgrade' my contract to keep getting a discount.<br> <br> This is nothing less than bureaucratic red tape, reducing my and the Vodacom salesman time.<br> <br> I want my money back, or I'm off to another service provider. Really the R262.10 I want back is nothing compared to a lifetime of subscriptions Vodacom will lose.
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Replies (1)Vodacom's replyOfficial
24 Feb 2015, 13:23Hello Werner9,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply24 Feb 2015, 13:23
Official
Hello Werner9,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
