JM
Joe M
1 reviews | Active since Jul 2014
11 Jun 2020, 09:06
No phone after contact approved EC-1ZUN-22VZ2F
On the 23rd of April 2020 I App**** for a cell phone contract and I received aninforinfominge that I was approved on the 26 April. I also received an email with ref number EC-1ZUN-22VZ2F confirming that. I made several replies asking when im I getting this phone but I do not get any response.
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Replies (2)
Vodacom's replyOfficial
11 Jun 2020, 16:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jun 2020, 16:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JM
Joe M's updateReviewer Update
20 Jun 2020, 08:18Hi please note that after one of your sales consultant contacted me. My contract was approved again and I have also ported my number to Vodacom. To date no one contacted me. Now I can be contacted on this numbers ***
JM
Joe M's update20 Jun 2020, 08:18
Reviewer Update
Hi please note that after one of your sales consultant contacted me. My contract was approved again and I have also ported my number to Vodacom. To date no one contacted me. Now I can be contacted on this numbers ***