sC
sabeeha C

1 reviews | Active since Apr 2015

10 Apr 2015, 12:04

NO PHN AFTER MANY ATTEMPTS- NOW IM PAYING CONTRACT

IVE PREORDERED THE S6 EDGE GOLD ONLY AFTER FEW ATTEMPTS IT FINALLY WORKED. I CALLED VODACOM ONLINE TO PREORDER AND NADINE TOLD ME THERE WAS STOCK. AFTER THREE DAYS SHE FINNALLY AUTHENTICATED MY UPGRADE AND TOLD ME SORRY NO STOCK. I WENT TO VODACOM BEDFORDVIEW AND NO STOCK. I GO TO VODACOM EASTGATE ON 8APRIL NO STOCK N THEN 9APRIL AND PRUDENCE TOLD ME YES THERE IS STOCK. I DEMANDED TO SEE THE PHONE AND SHE REFUSED. I TOLD HER IM NOT CONVINCED I ONLY WANT TO SEE THE BOX. SHE SAID THE BOX IS WHITE I WONT SEE AND I SAID BUT IT WILL SHOW ON THE BOX WHAT PHONE IT IS. SHE REFUSED AND SAID ITS THERE BEING WRAPPED WITH MY NAME N I SHOULD COLLECT IT TOMORROW. SO MY HUSBAND WENT IN TODAY AND THERES NO S6 EDGE. NOTHING NOTHING. IM EXTREMELY UPSET DEVASTED AND HATING VODACOM RIGHT NOW. HOW HARD IS IT TO ORDER A PHONE AND ACTUALLY RECEIVE IT. IT CANT BE OUT OF STOCK BEFORE THE LAUNCH. IDIOTS. IVE BEEN RUNNING AROUND WASTING TIME. CHECK MYCALL RECORDS. IM UPGRADED AND I DONT HAVE A PHONE. PLEASE GIVE ME MY PHONE NOW WITH MY WIRELESS CHARGER AND COVER. IM NOT WILLING TO WAIT ANY LONGER. OR ELSE CANCEL MY CONTRACT NOW IM NOT WILLING TO PAY YOU PLEASE TRAIN YOUR STAFF WHILE YOU AT IT- USELESS

0
Replies (1)
Vodacom
Vodacom's reply11 Apr 2015, 05:50
Official
Hello mnscassim,

We are currently investigating this matter and will make contact with you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
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