OP
Ontse P

1 reviews | Active since Sept 2015

06 Sept 2015, 14:00

No parts for verssed Platinum

I bought a Versed Platinum phone at Edgars Clear Water Mall about a few months ago and the screen just cracked out of the blue. Since then I have been to every repair shop I can think of but no one seems to have the parts. Why would you sell these phones knowing that after sales support are non existent?? I am highly disapointed with this product and do not understand how a phone can be in the market but cannot be repaired, am I now expected to purchase another phone? <br> <br>

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Replies (1)
Vodacom
Vodacom's reply07 Sept 2015, 10:07
Official
Hello opetlele,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team