TP
Tania Pheiffer-Felix
1 reviews | Active since Jan 2021
04 Jan 2021, 13:58
NO PAID UP LETTER
I have been trying to obtain a paid up letter for a contract ive cancelled and paid up in November 2020! No one at customer care, accounts, billing, aquisitions or cancellation are able to help. Vodacom does not want to assist, so who can help me???? The service provided is appalling!
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Vodacom's replyOfficial
04 Jan 2021, 15:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2021, 15:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team