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puleng N
1 reviews | Active since Apr 2017
16 Jul 2025, 07:48
NO paid up letter- but funds are settled
They have received their money a month ago and i have been calling for over 4 weeks to get a paid up letter and been given the run around.
You guys recycled my number even when you asked me to make a payment to ensure i get it back, Nothing but Lies, I NEED MY PAID UP LETTER and still a month later no one has emailed me
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Vodacom's replyOfficial
16 Jul 2025, 07:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Jul 2025, 07:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team