KH
Khutso H
1 reviews | Active since Jun 2023
03 Jan 2024, 08:59
No paid off letter and cannot get old of them
I paid off my blacklisted Vodacom cellphone contract account, now when I call them to get a paid off letter they say my ID is invalid. This is affecting me negatively.
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Vodacom's replyOfficial
03 Jan 2024, 10:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jan 2024, 10:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team