YS
Yahya S
1 reviews | Active since Feb 2017
29 Oct 2018, 13:27
No out of bundle warning of data bundles depleted
Out of bundle data without warnings cost me R700 airtime. in 15 minutes. i gave vodacom a chance but this is the last time i'll be renewing a contract. your competition has my business now.
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Vodacom's replyOfficial
29 Oct 2018, 14:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Oct 2018, 14:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team