No Out of Bundle SMS.

<p>My Call finally got answered after having waited for 30min. R500 airtime loaded yesterday, as per normal. I bought 1GB for R79 yesterday. I used the internet as normal, like every month.</p> <p>The call centre agents says my 1GB depleted at around 2pm and from then on, it was all hell break loose for my R400 or so airtime.</p> <p>Having not received ANY sms's about my data, I was literally *****ed by your system and R400 air depleted.</p> <p>I find this extremely infuriating as i now have NO airtime NO data, after having paid my monthly subscription 48hrs ago.</p> <p>The NOT helpful call agent, was so clueless and had so solutions for me as to a way forward. She had no tone or live in her voice like she didn’t want to help.</p> <p> </p> <p>I ask of Vodacom to please try sort this out and reverse the airtime as this is extremely unfair., If I knew, i wouldn’t have used the internet once my data finished.</p> <p>The out of bundle sms did not come through at all the whole day and really messed me up here. I find Vodacom to be at fault with their systems and i feel that some consideration form Vodacom should come through.</p> <p>Please Vodacom, i been a client for many years, the least you can do, is reverse my airtime as I need this for the remainder of the month, this is going to be a very long month. PLEASE HELP HERE</p>