JM
Juanita M
1 reviews | Active since May 2021
03 May 2021, 12:24
NO ONLINE AFTERSALE SUPPORT FROM VODACOM!
I app**** for a new contract online on the 22nd of April and till date and after numerous phone calls no one of the confirmation department has phoned me to confirm the new contract. Tried to cancel the order so that I can go in to a store to assist me and once again the confirmation department needs to confirm it. Very frustrated with Vodacom's Confirmation department.
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Vodacom's replyOfficial
03 May 2021, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2021, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team