No one wants to help

Item: Vodacom
Rating: 1
Author: Adele B

There are amounts extra billed on our accounts. We cant get hold of anyone who can assist us properly please contact *** To sort out the account. We dont know what is wrong with Vodacom

Helpful (0)

Replies (2)

Vodacom's replyOfficial

17 Mar 2025, 09:50

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply17 Mar 2025, 09:50

Official

Adele B's updateReviewer Update

18 Mar 2025, 10:09

Up untill now - no one contact us from vodacom always the same robot message,

We need to speak to someone urgently please contact ***

Adele B's update18 Mar 2025, 10:09

Reviewer Update

Up untill now - no one contact us from vodacom always the same robot message,

We need to speak to someone urgently please contact ***