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lufuno M
1 reviews | Active since Nov 2015
19 Aug 2022, 17:29
No one to talk to at the customer care
What's the point of having customer care line and there is no one to talk to. I need to blacklist my phone but i keep on receiving messages, I think I have been loyal for too long maybe I need to move with my family.
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Replies (1)
Vodacom's replyOfficial
20 Aug 2022, 11:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Aug 2022, 11:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team