No-one to assist with a simple query

I upgraded via the web on Friday. Received an sms to say that I can track the upgrade delivery on the RAM website. When I went into the site this morning I saw that RAM is unable to get hold of me because 1. They are using a number I last used in 1996 and 2. They are looking for me under my married surname.<br> <br> Why do I go through the trouble to update my addresses and surname EVERYTIME I upgrade if no-one at Vodacom bothers to update the information. I have been using my married surname for 13 years (i.e. at least 6 upgrades), signed up a new contract for my daughter etc. but now cannot accept delivery because after 2 hours of speaking to every call centre (17844, 1950,1959,1946,111 and the online chat facility) no-one can assist me.<br> <br> I have been a Vodacom customer since 1995, but I seriously consider to terminate my contracts. AFter all these years of support and loyal payments a simple thing like getting a surname right is just too much too ask...<br>