1 reviews | Active since Dec 2009
No one to assist
All I want to do is cancel my R99 contract. When you call the ********** number NO ONE answers, It just rings I held for 25 minutes with no answer, I then call customer care and they tell me they have to transfer me to the ********** number where I will have to hold till someone picks up..
I mean really.... 25 minutes, it is ridicules. Don't get a contract otherwise, you are in it for the rest of your life as you cannot cancel it.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Savannah
As discussed, feedback has been provided.
Have a pleasant day further!
Regards,
RJ
Hi Savannah
As discussed, feedback has been provided.
Have a pleasant day further!
Regards,
RJ