GP
Giannine P

1 reviews | Active since Nov 2017

30 May 2018, 14:49

No one seems to follow up after getting told someone would.

After one person got back to me and saw what the problem was they said they would take to another department to intervene. and i would be contacted.... needless to say no one has contacted me again since then..

0
Replies (2)
Vodacom
Vodacom's reply30 May 2018, 14:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

GP
Giannine P's update04 Jun 2018, 16:08
Reviewer Update
and still no feedback from you guys