AO
Antonio O

1 reviews | Active since Sept 2015

21 Sept 2015, 11:48

No one knows who does what, transfered all over.

I have been calling Vodacom and all the departments keep asking me to phone a different department. This has been going on from Saturday19 September 2015. All I want to do is Port my number out of Vodacom to CellC. CellC have sent me confirmation via SMS of the request. from last week of calling I was first told that CellC did not do the request, then was told to contact the porting department. Today I was asked to do it via SMS but that is not working. I then was given a new number to contact but this is to activate the line for new sales.<br> <br> I've called *** , 082111, ***. Tried the SMS PORT ME with the serial number to *** and this did not work, called back and was asked to call the *** number again. <br> Does anyone there know the correct departments to direct the request to? I have had it now.<br> <br> Vodacom service is terrible.

0
Replies (1)
Vodacom
Vodacom's reply21 Sept 2015, 14:07
Official
Hello ajoreilly,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team