No one knows how to do anything!!

<p>In June 2016 I went to vodacom north gate to take my contract off my moms name into mine. </p> <p>We were assured it would take 7 days. It is 6 months later and it still hasn't been done! We have been into the branch more times then I even care to mention. We have fought with them on the phone. They **** to us several times, they lost my FICA documents and kept promising to phone me to let me know what's going on but they havnt. I don't think it takes a rocket scientists to do the change over. Its actually got to a laughable point now its so ridiculous!! My contract is up in Feb and I will be changing service providers as I can not deal with such incompetence!</p>