TP
Tanya P

1 reviews | Active since Apr 2018

11 Apr 2018, 12:47

No one knows - but its advertised??

Highly disappointed in Vodacom Business!

Apparently no one knows anything about a service advertised on their site!?

Emailing the address they provide as contact also has no effect what so ever as I've been waiting for a response for over a week already.

I've been trying to get hold of anyone who can assist me with the Enterprise mobility service or even a reseller ID for apple devices, but no one has a clue what I'm talking about.

If I get a response at all, it's just to be told to contact the next department over or that "we don't Know"

Is this false advertising then? Below link shows the required service and contact address so how i it possible that no one knows what this is?

https://www.vodacombusiness.co.za/business/solutions/enterprise-mobility/introduction-to-enterprise-mobility

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Replies (1)
Vodacom
Vodacom's reply11 Apr 2018, 13:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team