No one Knows

I received my Vodacom Fibre router, yesterday and everything was hooked up, but no internet, the technician on site from Vumatel, said I can Phone Vodacom, I did, they said no problem the router needs to be configured, they do it from the office, I was told that it would be made a priority. Well 27 hours later, I phoned and still no internet, o no one can help me as the back office do not work weekends. That is not my problem. If the internet is not on by 15:00 today, you can send RAM to come and collect the router as I have someone else who will have me up and running today all ready.

Let me know asap.