No one is willing to assist

I need to know why do vodacom customer care tell me to cancel my contract on the 1st of November so the last debit order will go off on the 1st December.<br> <br> Low and behold another debit order went off this month.<br> <br> When I called to enquire Fiona told me that I gave notice in December. So all I asked was for the recording of the telephone conversation as all calls are recorded for monitoring purposes. No she is telling me to call around and find out. You took my money and now I need to follow up as your staff are ***********.<br> <br> STOP the debit order, refund me my money, I am no longer a customer and I do not need this aggravation!!!!<br> <br>