WM
Wynand M
1 reviews | Active since Jul 2010
29 Sept 2015, 14:59
No one is assisting
When I upgraded, I requested a 2 gig data bundle per month over a 24 month period.<br> <br> This has still not been added and I want credit on my account or the difference between the airtime data rate that I have been charged and the bundle rate.<br> <br> The branch was unhelpful, customer care tried to sort it out with the branch, but the manager was unavailable and the head office referred me to the branch.<br> <br> I'm tired of explaining the problem to a 100 different people and everyone in Vodacom just transferring me
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Replies (1)Vodacom's replyOfficial
29 Sept 2015, 15:33Hello AOX,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
Vodacom's reply29 Sept 2015, 15:33
Official
Hello AOX,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
