1 reviews | Active since May 2016

13 Dec 2017, 15:07

No one gets back to you. Won't admit their faults........

Yes Vodacom ... As per usual you are in the dog box. Guess you are so use to it by now that you don't particular care. It has been 9 months where I have emailed and begging for help. But now you have decided to Bar me completely. So what now?? You cant phone me.... (you love using that excuse) what are you going to do???????????????????

0
Replies (4)
Vodacom
Vodacom's reply13 Dec 2017, 15:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 Dec 2017, 10:16
Official

Dear client,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS

's update14 Dec 2017, 15:16
Reviewer Update
Good day There is no email from you?
's update20 Dec 2017, 10:23
Reviewer Update
Still no email. No one has phoned me as promised. I spoke to a consultant on Friday and was promised to be called on Monday at 10:00. Nothing....... And as the days go by it gets more difficult.