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Stella M
1 reviews | Active since May 2016
03 Jan 2022, 20:18
No one ever answers the phone!
I've been trying since last year to get a contract line cancelled. But no one answers the phone at the call centre. Can someone please just cancel the line that has come to the end of the contract!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Jan 2022, 07:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jan 2022, 07:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Stella M's updateReviewer Update
06 Jan 2022, 13:10That is because you keep phoning from numbers listed as spam!!!!!!! Cancel *** with immediate effect or I will approach the Consumer Goods Ombudsman.
SM
Stella M's update06 Jan 2022, 13:10
Reviewer Update
That is because you keep phoning from numbers listed as spam!!!!!!! Cancel *** with immediate effect or I will approach the Consumer Goods Ombudsman.