No one can help reset Online account - pathetic

I have taken out a new contract with Vodacom and I have Windows 8.1 and the modem software does not work properly so I am able to connect to the internet but I am unable to View how much data I have left.<br> <br> I have downloaded the Vodacom app onto my PC and it takes me to the Online Vodacom Website and I have registered it, and the whole time it keeps telling me that I must click on the link that was send to my email address and there has been no email as of yet.<br> <br> I have phoned Customer Care and they are useless as they have no idea what to do, I went to my Vodacom Store and the consultant phone IT and they sent the request to the department that deals with this issue and I have had no luck, the gentleman sent several emails and the person Yousuf Mangera and he has not responded once.<br> <br> All I want is my ACCOUNT TO BE REMOVED OFF THE SYSTEM SO THAT I CAN REGISTER AGAIN, so that I am able to view my Data. I have also registered for the SMS and Email Data Notifications system and Vodacom does not SMS or email me with my Data Notifications.<br> <br> this is the worst service that i have ever had, I hope to hear from you today with a solution.