1 reviews | Active since Sept 2013
NO one can help me... Serviceless for 3 days now!!
I increased my temporary limit on the Vodacom's website on Wednesday 22/07 so that i could make use of the 400 free minutes i still have available but it is now Friday 24/07 and still no service even after 7 calls to Vodacom, all i get told is that they can see there is an issue and will escalate but thats where it ends or i get the we will phone you back but i have been waiting and until now no one has called me. I have no idea who else to speak to to get this resolved i rely 100% on my phone for work and have not been able to do any business since Tuesday afternoon. I JUST WANT MY LINE UNLOCKED SO I CAN MAKE CALLS!!!<br> <br> The Cell C offer to buyout your contract is looking more and more promising, the loss of 1 client might not matter to Vodacom, but if this is the kind of service they offer to clients that have problems i dont think i will be the only one wanting to leave.
We are sorry to hear about the circumstances under which your query has reached us.
A consultant will contact your shortly to assist with resolution.
Kind regards,
Vodacom Consumer Website Team
We are sorry to hear about the circumstances under which your query has reached us.
A consultant will contact your shortly to assist with resolution.
Kind regards,
Vodacom Consumer Website Team
