1 reviews | Active since Nov 2016

11 Nov 2016, 07:51

No one can help me

<p>About 3 months ago I ported my contract out at Vodacom to Cell C, I got a gift card from Cell C and went to buy out my contract at Vodacom.</p> <p>Vodacom never stopped my contract like they had to!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>And the ladies at the shop where i paid it also cant help me, they say they don't have any record of it.</p> <p> </p> <p>3 Months later Vodacom is still charging me, can you please fix it and pay back my 4500.</p> <p> </p> <p>My number is ********** 192 and the new one on my Vodacom statement is ********** 112</p> <p> </p> <p>Please keep me updated</p> <p> </p> <p>Thank you</p> <p> </p>

0
Replies (3)
Vodacom
Vodacom's reply11 Nov 2016, 09:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update14 Nov 2016, 08:15
Reviewer Update

No Call yet?????

Please contact me today

's update14 Nov 2016, 10:17
Reviewer Update

Hi,

Some lady at Vodacom explained me what was going on.

Thank you