VC
Vanessa C
1 reviews | Active since Jul 2022
25 Jul 2022, 19:14
No one can help configure my router yet I’m paying !
No connection for over a month , been calling and staying on the line for more than 30 mins and no one can help ! Why did I even consider you as a service provider !
Ticket number Sr *** - seems like nothing can be done to restore connection yet I’m still paying every month !
I wouldn’t recommend vodacom fiber
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Vodacom's replyOfficial
26 Jul 2022, 07:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jul 2022, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team