No one can help???!!!???

I upgraded my data contract yesterday via the online service. When I tried to call the call center today to find out what time delivery would be I got no answer. I phoned 3 times holding for up to 20 minutes each time. I finally decided to use the online chat service where I responses but still no help. No one could tell me when I would get delivery of my tablet just that it would be delivered between 08:00 and 17:00. I am not at the office until 17:00 and wanted to save the courier the effort of coming to my office when I'm not there.<br> <br> Vodacom's service is really terrible!!