HM
Helen M

1 reviews | Active since Dec 2013

02 Jun 2016, 08:28

No one came back to me from my previous Hellopeter comlaint

<p>On the 17th of May, I wrote a Hellopeter complaint. Vodacom responded the next day saying someone would contact me from their customer service department. I then got an SMS on the 18th May from Customer Care - Roderique Lategan - saying that they are aware of my complaint and a consultant will contact me in due course. Over 2 weeks later no one has contacted me - Disgusting - The WORST customer care I've ever experienced. </p>

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Replies (1)
Vodacom
Vodacom's reply02 Jun 2016, 09:14
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards

Consumer Website Team