LC
Louis C

1 reviews | Active since Oct 2020

09 Jun 2023, 14:02

no one at Vodacom seems they don't on what going on there.

After all the communication from Vodacom. Like al the other contractors nothing came from it I'm still waiting for my invoices from them, the last 3 months the invoices were billed on the new contract that i canceled January this year already. And my sims are on prepaid. But i can still use the airtime from the cancelled contract. And you can't get through to customer care.

0
Replies (1)
Vodacom
Vodacom's reply10 Jun 2023, 11:10
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team