1 reviews | Active since Jun 2013

13 Nov 2017, 16:10

No notification again

Item: Vodacom
Rating: 1
Author: Eduard H

This is becoming ridiculous! Only the morning after my data has been depleted I receive my notification that I have less than 10mb left. Hence about R170 worth of airtime was used in no time at all. This keep on happening and Vodacom doesnt refund or do anything about it!

Helpful (0)

Replies (3)

Vodacom's replyOfficial

13 Nov 2017, 16:57

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply13 Nov 2017, 16:57

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

14 Nov 2017, 10:24

Good Day Eduard,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Feedback was sms'd to the number in question.

Regards
RO

Best regards,

Vodacom's reply14 Nov 2017, 10:24

Official

Good Day Eduard,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Feedback was sms'd to the number in question.

Regards
RO

Best regards,

Vodacom's replyOfficial

14 Nov 2017, 10:25

Good Day Eduard,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Feedback was sms'd to the number in question.

Regards
RO

Best regards,

Vodacom's reply14 Nov 2017, 10:25

Official

Good Day Eduard,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Feedback was sms'd to the number in question.

Regards
RO

Best regards,

No notification again

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