EJ
Ellie J

1 reviews | Active since May 2021

03 Nov 2023, 14:01

NO NO - Vodacom Fibre useless - Vodacom overall useless

VODACOM, forever disappoint. Yet again I'm so disappointed in Vodacom. I switched over my fibre from Telkom 20/20 line to Vodacom 100/100 which promised faster fiber. I waisted my time any efforts doing this! 6mbps tops at times, needless to say we don't even have loadshedding when this happens day in and out! Why? I'm so over this! They still did not even change my surname too since 2016, and didn't fix the problem I complained about weeks ago making me the primary user on the app for my contracts when I got a new number and contract! Limited to everything! Net jam oor die lippe dis al

0
Replies (2)
Vodacom
Vodacom's reply04 Nov 2023, 11:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
EJ
Ellie J's update10 Nov 2023, 07:09
Reviewer Update
Vodacom needs to get their house in order! 6 days later and still no one contacted me yet