1 reviews | Active since Sept 2010
no night owl loaded on 2 contracts !!
acc.no. I ********** -9. I hv 2 Vodacom numbers for 2 computers under this contract (plus my cell). one 2GB and a today (20/09/2017) a 5GB. The 2GB is number is ********** I was promised 2 GB night owl !!! As of today I still hv not received this night owl. You actually ADVERTISE with 2GB FREE night owl in your booklet !!!!. Today I hv renewed another no. ********** , with again 5GB night owl and again ..... it's not happening !!! Why is that Vodacom ??? I hv dealt with Vodacom shop in Port Alfred thus far, they have been very helpful. Calling you and despite that they are able to do this night owl deal for numerous other clients, somehow I am being left in a lurch. To make this even worse Vodacom Port Alfred is being asked "to prove" that they done this night owl deal for their other clients...... What the F ..... is this for BS !!! I demand that my night owl for both above mentioned numbers will be "released". As I am paying for this "deal". I strongly advise you to contact me through e-mail...as your reception in this area kinda sucks.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Anna Marie,
Feedback has been provided.
Regards,
Cassandra
Dear Anna Marie,
Feedback has been provided.
Regards,
Cassandra
