No next day delivery

Item: Vodacom
Rating: 1
Author: Yaseen P

I app**** for a new contract on Wednesday and it was approved, got a call yesterday morning at 08:30am to confirm the address of delivery, the website states next day delivery yet the tracking number that I was given hasn't even been dispatched yet. Please advise vodacom

Helpful (0)

Replies (2)

Vodacom's replyOfficial

17 Jun 2019, 07:42

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply17 Jun 2019, 07:42

Official

Vodacom's replyOfficial

20 Jun 2019, 07:20

Dear Yaseen

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Vodacom's reply20 Jun 2019, 07:20

Official